World best practice in managing processes


Management Content

Date and time

Wednesday, 15. October 2014., 10:55


Hall 2 Castle



Impact of globalization is growing as well as necessity to manage key processes that have impact on companies, their brands and business results. 

Increased number of interested parties expectations like regulatory bodies, customers, employees, business partners, wider public puts additional pressure on management of companies to directly manage actions towards the fulfillment of these and at the same time achieve stable growth. The most commonly used tools for management of processes are international standards. In IT industry they define a set of processes needed to deliver professional, cost-effective services with risks which are understood and managed. 

Lecture details

Type: Lecture
Level of difficulty: General
Experience Level: No experience
Desirable listeners function: Team leader , Manager
Group of activity: Leaders circle

About speaker

The conference is organized by the Croatian Association of Oracle users. More about the association can be found at

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