Support model for Oracle Cloud


Oracle's Licensing, Education & Support

Date and time

Friday, 17. October 2014., 14:35


Hall 2 Castle



Using Oracle SW / HW solutions through Oracle Cloud is already strongly present in Western economies and it is getting closer even for us. 

In this lecture we want to show how does Oracle Support model and associated processes looks like in such a way of using Oracle solutions, which are the most frequently asked questions of the existing users in the domain of security, customization and control solutions. Having in mind that we are close to this year's Oracle Open World in San Francisco, we will try to give you all new information’s that will be presented there too.

Lecture details

Type: Lecture
Level of difficulty: Detailed
Experience Level: No experience
Desirable listeners function: Developers , End user , DBA , System Analist , Designer , Team leader , Manager
Group of activity: Oracle's business practices

About speaker

The conference is organized by the Croatian Association of Oracle users. More about the association can be found at

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